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Service agreement

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Beach Shuttles CR, LTD

Cancellation & No-Show Policy

At Beach Shuttles CR, LTD, we understand that travel plans can change. Because our Tours run on strict schedules and seats are limited, we enforce the following cancellation and no-show policy to ensure fairness to all travelers.

Once availability is confirmed, we will email you a secure payment link to complete your reservation. Your booking is confirmed only after payment has been received.

1. Standard Cancellation Window (48 Hours)
  • Free cancellation: You may cancel or modify your reservation up to 48 hours before your scheduled departure time for a full refund (minus any non-refundable payment processing fees, if applicable).
  • Late cancellation: Cancellations made less than 48 hours before the scheduled departure time are strictly non-refundable.
  • Cancellation fee: Cancellations made less than 48 hours before the scheduled tour are subject to a 100% cancellation fee.
2. No-Show Policy
  • If you do not arrive at the designated pickup location by the scheduled departure time, your booking will be marked as a No-Show.
  • Beach Shuttles CR, LTD reserves the right to charge the full amount of the reserved service to the credit or debit card saved on file (Card on File, COF).
  • No refunds, credits, or rescheduling will be granted for no-shows.
3. How to Cancel

To cancel or modify your booking, please email info@beachshuttles.com and include your full name, booking confirmation number and travel date.

4. Payment Policy
  • Rates are net rates.
  • Credit card payments are subject to an additional 19% tax/fee.
5. Waiting Time

Maximum waiting time: 5 minutes.

End of agreement

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Date signed

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